Frequently Asked Questions
Find answers to common questions about our treats
Do you offer gluten-free or vegan options?
Yes, we have a dedicated selection of gluten-free and vegan cakes and cookies. Please check the product descriptions for specific dietary labels.
How far in advance should I place a custom cake order?
For custom designs, we require at least 72 hours notice. Seasonal peaks may require earlier booking.
How should I store my bakery items?
Most items are best kept at room temperature in an airtight container. Fresh cream cakes should be refrigerated immediately.
Can I track my delivery?
Absolutely. Once your order is dispatched, you will receive a tracking link via email to monitor your delivery in real-time.
Do you ship nationwide?
We currently offer nationwide shipping for our cookies and brownies. Cakes are only available for local delivery and pickup.
Are your facilities nut-free?
While we offer products without nuts, our bakery handles peanuts and tree nuts. We cannot guarantee a 100% nut-free environment.